RETURN MERCHANDISE AUTHORIZATION
Jim’s Firearms will accept defective products in an unaltered condition within 30 days of the delivery date for a refund, credit (less shipping), or exchange and may be subject to a restocking fee. Firearms, Ammunition and Clothing are not returnable.
After 30 days, items purchased will no longer be eligible for return services.
Please contact Jim’s Firearms Return Department for any additional questions regarded returns.
Firearms, while not being returnable, can be shipped back to Jim’s Firearms and the customer will be eligible to receive a refund if the following conditions have been met.
- The return must be processed within 2 days of delivery date
- At no point can the firearm leave the FFL
- The firearm must have a defect, buyer’s remorse IS NOT covered under the return policy
To begin the return process please contact the Jim’s Firearms Return Department